Are you eligible for free access?
The service is funded by the Australian Government under the PHN program. Free consultations are available for residents of eligible postcodes in the after hours period. Consultations requested outside of these hours are subject to normal charges.
After Hours is defined as Monday - Friday: 6pm – 8am, Saturday: 12pm – 8am, Sunday and Public Holidays: 24hrs.
North Eastern and Eastern Melbourne
Residents throughout Eastern and North Eastern Melbourne who live in the following postcodes can access this service after hours (as defined above) at no cost:
| 3064 | 3087-3091 | 3111 | 3158-3160 | 3658 | 3775 | 3791-3793 |
| 3074-3076 | 3093-3097 | 3113-3116 | 3166-3168 | 3750-3763 | 3777 | 3795-3797 |
| 3079 | 3099 | 3122-3140 | 3170 | 3765-3767 | 3782 | 3799-3800 |
| 3081-3085 | 3101-3109 | 3146-3156 | 3178-3180 | 3770 | 3785-3789 | 3804 |
South Western Sydney
Residents of the following areas of South Western Sydney with postcodes listed in the below documents are eligible for a free consultation:
List of Suburbs & Postcodes by Local Government
Western Victoria
Residents of western Victoria who live in the following postcodes can access this service after hours (as defined above) at no cost:
| 3212-3228 | 3230-3243 | 3249-3251 | 3254 | 3260 | 3264-3287 |
| 3289 | 3292-3294 | 3300-3305 | 3309-3312 | 3314-3315 | 3317-3319 |
| 3321-3325 | 3328-3334 | 3341-3342 | 3345 | 3350-3357 | 3360-3361 |
| 3363-3364 | 3370-3371 | 3373-3375 | 3377-3381 | 3384-3385 | 3387-3393 |
| 3395-3396 | 3400-3402 | 3407 | 3409 | 3412-3415 | 3418-3424 |
| 3458 | 3460-3461 | 3464-3465 | 3467-3469 | 3472 | 3475 |
| 3477-3478 | 3485 | 3487-3489 |
Mallacoota and surrounds
Residents of Mallacoota and surrounds who live in the following postcodes can access this service after hours (as defined above) at no cost:
| 3890 | Cann River, Noorinbee, Chandlers Creek, Tamboon |
| 3891 | Genoe, Wingan River, Gipsy Point |
| 3892 | Mallacoota |
| 3889 | Bemm River, Club Terrace, Cabbage Tree Creek |